Woolworths Application – What Happens Next
What Happens After You Apply? Once you’ve applied for a Woolworths job, the process moves fast. This guide breaks down each step and helps you prepare with practical tips and key information.
Woolworths Application – What Happens Next
Once you have submitted your Woolworths job application, things move quickly. Make sure you regularly check your email (and junk or spam folder) so you don’t miss any updates.
Step 1: Online Interviews (Chat and Video)
Woolworths uses two short online interviews to get to know you:
- Step 1A: Chat Interview (written answers) sent about 5–10 minutes after you apply. You have 48 hours to complete it.
- Step 1B: Video Interview (recorded answers) sent if you progress, often within a few hours of finishing the chat.
Both interviews are designed to learn more about you, your motivations, and how you’d fit into the team.
How to Prepare
Expect questions around:
- Who you are and why you’re interested in the role
- Share your goals, reasons for wanting to work, and why Woolworths appeals to you. Research their values and think about how they match yours.
- Customer service
- Explain what great service means to you. Think of a time you felt looked after or helped someone. The STAR Method for Interviews is a great way to structure your answer.
- Teamwork
- Draw on examples from school projects, sport, volunteering, or work to show you collaborate well. Use the STAR Method for Interviews.
- Availability and commitments
- Be realistic but flexible. Think about times you can work outside of school hours and other set commitments. For seasonal jobs, it’s a great idea to mention your availability during the school holidays if this differs from school weeks. The more availability you offer, the easier it is for Woolworths to roster you. See our availability guide.
- Why you’re a good fit
- Show enthusiasm for Woolworths, highlight your strengths, and explain why you’d be a valuable team member.
Tips for Both Interviews
- Write detailed answers. Even if a 50 word minimum is shown, it’s often not enough to answer well.
- Find a quiet, well-lit space with minimal background noise.
- Practice speaking clearly and confidently on video.
- Dress neatly, even if you’re at home.
- See our Preparing for Video or Online Interviews guide for more information
- Use the final question to share something unique about yourself or your goals that relates to why you want the job or would be a good fit.
Step 2: Next Steps
After the online interviews, Woolworths will contact you by email or phone:
- If you are successful, you will receive an email that will outline the next steps to onboard you.
- You may be invited to a virtual or in-store interview with a store manager
OR
- Some applicants may be invited to a virtual or in-store interview with a store manager
- If you are unsuccessful, you’ll be notified by email. We encourage you to come back to My First Job to apply for other opportunities
Step 3: Be Ready to Provide Your Details
If you are successful, you’ll need to provide:
- Proof of working rights (Passport, or ID + birth certificate for citizens; Visa + ID for non-citizens)
- Bank details (to set up your pay)
- Tax details (TFN or proof of application)
- Superannuation details (your fund or Woolworths’ fund)
- Signed employment agreement
- Emergency contact details (parent, guardian, or trusted adult)
Most of the above will be provided online, a link will be sent to you via email, so remember to regularly check your email.
Complete your My First Job checklist to ensure you are ready.
Do you or your parents/guardians have questions or want to know What to Expect in Your First Job at Woolworths?
Make sure you check your emails regularly so you don’t miss out!
FAQs
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You have 48 hours from when you receive the email link. You can pause and come back to your answers as long as you complete it within that time.
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If you pass the chat interview, you’ll usually receive the video interview link within a few hours, though timing can vary.
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First, check your junk or spam folder. Sometimes important messages get filtered there by mistake. If you have more than one email address, make sure to check them all in case you used a different one when applying. It's easy to forget which one you submitted in your application.
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No. Everyone who applies gets the chance to complete the chat interview, but only applicants who pass that stage are invited to complete the video interview.
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Not always. Some applicants are hired after online interviews, while others may be invited to a virtual or in-store interview with a store manager.
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Yes, most platforms let you replay and re-record your answers a few times before submitting.
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No. Woolworths does not expect you to wear a suit. A school uniform, plain polo, or clean t-shirt is perfect for an online or in-person interview.
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The chat interview usually takes around 20–25 minutes. The video interview takes about 10–15 minutes.
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You’ll receive either a phone call or an email about the next steps. Some people are invited to a virtual or in-store interview, while others receive confirmation directly via email.
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If you are unsuccessful, you’ll be notified by email. You can always come back to My First Job to apply for other opportunities.
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You’ll need working rights documentation, bank details, tax details, superannuation details, your signed employment agreement, and emergency contact information.
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Onboarding is the process of getting you ready to start your new job. At Woolworths, most of your onboarding is completed online before your first shift. It includes completing important documents, setting up your employee account, learning about safety and store policies, doing some short training modules, and getting familiar with your store and team. It’s all designed to help you feel confident and prepared for your first day.
Related resources
Taking a sick day is a normal part of working life- here’s what you need to know.
Managing your availability for work is part of your responsibility as an employee.
If you find yourself running late for work, handling the situation responsibly and professionally is essential.
